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Responsible Gaming
Gamble for entertainment
Casino games are designed for entertainment. Every wager has a risk of loss, and there is no guaranteed way to win. Outcomes are based on chance, so previous results do not predict future results. A run of losses does not make a win more likely, and a run of wins does not mean that another win is due. Avoid treating gambling as an investment, a source of income or a solution to money problems.
Before you play, decide how gambling fits into your leisure budget. Only use money that you can afford to lose after essential living costs, bills and other commitments have been covered. Never gamble with money needed for rent, food, utilities, education, debt repayments or other important expenses. Do not borrow money, sell possessions or use credit to continue gambling.
- Set a spending limit before you begin and stop when you reach it.
- Set a time limit and take regular breaks away from the screen.
- Keep gambling separate from everyday household spending.
- Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other drugs.
- Do not chase losses by increasing your stakes or playing for longer.
- Remember that winning is never guaranteed, regardless of the game or stake.
- Keep your account details private and do not allow other people to use your account.
It can help to keep a simple record of the time and money you spend gambling. Reviewing your activity may make it easier to notice changes in your habits and take action early. If gambling stops feeling like entertainment, consider taking a break and seeking support.
Tools to help you stay in control
Corgibet Casino may provide account and play-management tools to help customers control their gambling. Depending on the options available, these may include deposit limits, spending limits, session or time reminders, cooling-off periods and account self-exclusion. Availability and operation can vary, so review the information shown in your account and contact the relevant support channel if you need assistance.
Deposit and spending limits
A limit can help you decide in advance how much money you are prepared to deposit or spend over a selected period. Choose an amount that is affordable and consistent with your budget. Once a limit is active, do not try to work around it by using another account, payment method or person’s details.
Time reminders and breaks
Long sessions can make it harder to keep track of time and spending. Use reminders where available and take regular breaks. A cooling-off period can provide a short pause when you do not want to close your account permanently but need time away from gambling.
Self-exclusion
Self-exclusion is a voluntary decision to prevent or restrict access to gambling for a chosen period or, where available, longer. It is intended for people who want stronger support in stopping or reducing their gambling. If you request self-exclusion, provide accurate information and do not attempt to open or use another account during the exclusion period. Self-exclusion may not automatically apply to other gambling providers, so you may need to contact each provider separately.
If you want to change a limit, request a break or self-exclude, use the available account controls or ask customer support for the applicable process. Some requests may take effect immediately, while others may be subject to a required waiting period. Any active restriction should be treated as a commitment to yourself.
Recognising signs of harm
Gambling harm can affect finances, relationships, work, study, health and emotional wellbeing. It can develop gradually, and you do not need to wait for a crisis before asking for help. Consider taking a break and seeking support if any of the following statements apply to you:
- You spend more time or money gambling than you intended.
- You try to win back money you have lost, often by increasing your stakes.
- You hide or minimise your gambling from family, friends or others.
- You borrow money, miss bills or experience financial stress because of gambling.
- You feel restless, irritable or anxious when you try to stop.
- You think about gambling frequently or find it difficult to focus on other activities.
- You cancel plans, neglect responsibilities or experience conflict because of gambling.
- You gamble to escape sadness, stress, loneliness or other difficult feelings.
- You have tried to cut down or stop but have been unable to do so.
- You feel guilt, shame, hopelessness or distress connected with your gambling.
If these signs sound familiar, stop gambling and speak with someone you trust. A qualified financial counsellor, health professional or gambling support service can help you make a plan. In Australia, support is available through recognised gambling-help services and local health services. Search for current Australian gambling support options online or contact an appropriate service in your state or territory. If you feel unsafe or are in immediate danger, contact emergency services or a crisis service without delay.
You can also ask a trusted person to help you manage access to money, review your accounts, create a budget or stay away from gambling while you seek further support. Asking for help is a practical step and does not mean you have failed.
Young people, vulnerable customers and account safety
Gambling is for adults only. Corgibet Casino does not permit underage people to create or use an account. Age and identity checks may be required, and access can be refused or restricted if information cannot be verified. Do not share your login details, payment methods or device access with a person who is underage.
Parents and guardians should take reasonable steps to prevent children from accessing gambling services. Keep passwords and payment information secure, use appropriate device controls and supervise shared devices. If you believe an underage person has used an account, stop the activity and report the concern through the available support channel.
Some people may be more vulnerable to gambling harm, including people experiencing financial difficulty, mental health concerns, substance use, major life changes or pressure from others. If you are in a vulnerable situation, consider avoiding gambling altogether and seek independent support before making decisions about play.
Our approach
Responsible gaming is a shared responsibility. We aim to provide clear information and support customers who want to manage, pause or stop their gambling. We may take action where account activity, customer information or other circumstances indicate a need to protect a customer or meet applicable requirements. This can include requesting information, applying restrictions, suspending access or closing an account where appropriate.
If you have a question about safer gambling tools, account restrictions or self-exclusion, use the contact or support options available on the Corgibet Casino website. Do not continue gambling while waiting for assistance if you are concerned about your behaviour. Take a break first and ask for help.